Refund & Cancellation Policy

Thank you for choosing Flouie. We believe in complete transparency regarding our billing, cancellations, and refund practices.

1. 14-Day Full Free Trial

Every new user has access to a 14-day free trial with no credit card required. This allows you to explore all premium features, AI discoveries, and psychological investigations risk-free before making any financial commitment.

2. Subscription Payments & Refund Terms

Due to the immediate digital nature of our cloud computing and AI processing, and because all users receive a free trial to evaluate the software, paid subscription charges (monthly and annual) are generally non-refundable once processed.

3. Genuine Issues & Exceptions

We understand that genuine issues happen. If you believe you were charged in error, experienced an unintended renewal, or encountered a verified technical bug that prevented you from using the app, please reach out to our team.

We independently review each technical or billing issue on a case-by-case basis. If our team confirms a genuine fault or unintended billing occurrence, we will gladly issue a resolution or refund.

Support Email: korixleads@gmail.com

4. How to Cancel Anytime

You can cancel your subscription at any time with a single click:

• Log in to your account at https://flouie.vercel.app.
• Go to Settings → Subscription.
• Click Cancel Subscription or open Manage Billing & Invoices.

Upon cancellation, you will retain full access to all features until the end of your current paid billing period. Your card will not be charged again.

5. Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles customer billing inquiries, tax compliance, and payment processing.